Questions, answered.

Every order is handled manually by a real player on a real device. We do not use bots, macros, GPS spoofing, or location-manipulation tools. That avoids the risks associated with automation, but no third-party account service can promise zero risk. Please only order if it fits your own risk tolerance.

No. Every service is played manually by a real trainer in an active city. We do not use bots, macros, GPS spoofing, or other automation tools.

If your service requires account access, you provide dedicated login details for that session only. We never ask for payment details, security-question answers, or information that is not needed to log in and play. Once the work is confirmed complete, you can change your password immediately.

You receive screenshots or a written update at key milestones. You can also request a status check through the contact method used for your order, including Instagram, Telegram, TikTok, or email.

Fixed-price packages are shown on their service pages. Custom requests and services with a variable scope are priced by quote. In every case, you see or approve the final price before work begins.

We accept card and crypto payments. If you need another payment method, message us on Instagram, TikTok, or Telegram before ordering and we will confirm what is available.

It depends on the service. Some orders take a few hours, while larger Pokédex, level, or rare-catch goals can take several days. Each service page shows its current estimate, and we confirm the expected window before starting. Timing can shift with spawn rates, raid availability, and event windows.

If we cannot deliver the result agreed at the order or quote stage, you receive a full or partial refund based on how much of the work was completed. Agreeing on a clear scope before we start keeps the outcome and refund terms straightforward.